Lucid Dreams Privacy Policy
Introduction
Welcome to Lucid Dreams, a platform that allows startup founders and CFOs to instantly generate and manage financial reports and plans based on live data using a financial copilot - an AI-driven chat interface (the “Service”). The Service is available for use through our mobile application and through our web platform at getlucid.financial. The Service was developed and is operated by Lucid Dreams Financial Inc. (“Company” or “we”, “us”, “our”).
This Privacy Policy (“Policy”) explains how we collect and use your information when you use the Service.
We are committed to complying with applicable data protection laws, including the California Privacy Rights Act (CPRA).
This Policy may be amended from time to time. We will post any change to this Policy on our Service at a reasonable time in advance of the effective date of the change, and we will also make efforts to proactively notify you by email of the changes if we have your email address.
Contact us
If you have any questions, comments, or concerns regarding this Policy or our processing of your personal information, please contact us through our contact form or by email at lankri.erez@getlucid.financial.
What we collect and why
| Scenario | Purposes | Categories of information processed |
|---|---|---|
| Registering to our Service | Providing you with the functionality of the Service, contacting you regarding administrative issues related to the Services, this Policy, or our Terms of Service, and providing you with support and maintenance. | You must register in order to use the Service. If you register using your email address, we collect your full name, username, gender, postal address, email address, mobile phone number, Geo-location (entered manually by you, or collected automatically via your device's GPS component, if you provided us with relevant permission), date of birth, and profile picture. If you register using your existing account on one of the available social media platforms, we collect your data that is publicly available on that platform. We will also ask you to provide non-personal data concerning your business. We refer to this as ''Registration Information''. |
| Integrating your organizational systems into the Service and/or uploading business data to the Service | Providing you with the functionality of the Service you requested. | We collect any information, personal and non-personal, you provide to us by integrating your business's systems into the Service or by manually uploading it or entering it into the Service. We also collect information regarding your activity on the Service, including reports and graphs you created. We refer to this as ''Business Financial Information''. The Business Financial Information may include personal information of third parties, such as the business's employees. Please use discretion when sharing it with us. YOU ARE SOLELY LIABLE FOR PROTECTING THIRD PARTIES’ AND YOUR OWN PRIVACY, AND FOR OBTAINING THE PRIOR CONSENT OF INDIVIDUALS WHOSE PERSONAL INFORMATION IS INCLUDED IN THE BUSINESS FINANCIAL INFORMATION. We process this Business Financial Information on your behalf. |
| Enhancing and improving our Service, including by training our AI models | We generate and process de-identified, aggregate, and/or statistical analytics information based on the Business Financial Information, as well as de-identified insights generated based on the Business Financial Information, for the purpose of: (A) Product development, improvement, and enhancement (including to develop new features, products, and services), (B) Training of the Service's AI models, (C) Marketing, profiling, benchmarking, or product demonstrations to third parties, (D) Provision of services to other clients. |
Subscribing to our newsletters
Providing you with updates about new features and versions of the Service.
Full name, username, email address, and mobile phone number.
Contacting us with an inquiry through our online contact form, website chat, or by email
Responding to your inquiry, our business development.
Email address, full name, username, mobile phone number, and the subject and content of your inquiry.
When you provide us with your feedback and reviews
Responding to your feedback and reviews, our business development.
Email address, full name, username, mobile phone number, and the subject and content of your feedback or review.
Use of cookies on the Website
Facilitate a Service feature that the user specifically requested, analyze the Service usage to evaluate and improve its performance, improve user experience on the Service.
IP address from which you access the Service, time and date of access, type of device and browser used, language used, links clicked via a mouse or a touch screen, and actions taken while using the Service.
Methods and sources for collecting your personal information
We collect personal information from several sources:
- Directly from you, when you register to our Service using your email address, use the service, contact us with inquiries or provide us with feedback.
- From the business systems you choose to integrate into our Service, such as CRM.
- From third parties through which you register to our Service, such as Google and LinkedIn.
- From our service providers helping us to operate the Service.
- Through the device you use to access our Service, including through third-party cookies and analytics tools, such as Google Analytics and Hotjar.
Sharing your personal information
We will not share your information with third parties, except in the events listed below or when you provide us your explicit and informed consent.
| Scenario | Purposes | Third parties involved |
|---|---|---|
| We will share your information with our service providers who assist us with the internal operations of the Service. These companies are authorized to use your personal information in this context only as necessary to provide these services to us and not for their own promotional purposes. | Operating the Service and our business. | Amazon AWS Cloud Services. Subject to the following additional Policies: https://aws.amazon.com/compliance/data-privacy-faq/ |
| We will share your information with your related companies, if they use the Service under the same license. | Providing you the functionality of the Service. | Your parent company, subsidiaries, or affiliates. |
| We will share your information with third parties such as social media platforms, if you choose to do so. | Providing you the functionality of the Service, at your choice and according to your preference. | Facebook, YouTube, Gmail, and other email services providers. |
Data retention and security
We retain your information for as long as needed to operate the Service, and thereafter as needed for record-keeping matters.
We will retain your information for as long as needed to operate the Service. Thereafter, we will still retain your personal information as necessary to comply with our legal obligations, resolve disputes, establish, and defend legal claims, and enforce our agreements. The overall period of retention is approximately 7 years.
We implement measures to secure your information